VIRTUAL EXPERIENCES FOR Hotel & HOSPITALITY BRANDS
Obsess virtual experiences enable brands in the hotel and hospitality industries to transport guests with an immersive, virtual look into their facilities from anywhere in the world.
We’ve partnered with the world’s leading brands and retailers to create more than 350 AI-powered virtual stores and experiences.
CAPABILITIES
Create an always-on, interactive virtual tour of your facilities for your current and potential guests to explore your offerings in a self-guided manner. Users can learn more about your rooms or amenities—such as your gym, event spaces, restaurants and more, with a wealth of information from interactive content and embedded media.
Enhance customer service by increasing staff trainings with virtual simulations that mimic real-world scenarios, such as check-in procedures or emergency responses. Hotel and hospitality brands can also virtually train guests on how to book a variety of offerings and use different amenities in your hotel, and beyond.
Streamline event planning and empower event professionals to host in your venue, by enabling effective communication and collaboration with event organizers. Planners can virtually build out the venue according to their personal needs and preferences, to better visualize the space in the event coordination process.
Leverage virtual experiences to enhance VIP guest services with personalized interactions, fostering long-term loyalty. Utilize data to understand guest preferences and tailor bespoke experiences. Additionally, offer exclusive customization options that guests can book and visualize in advance.
TESTIMONIALS
By launching our virtual store, we are truly operating as an omnichannel business to bring our customers rich and immersive experiences whenever and wherever they meet the brand.
Corinne Suchy, Chief Growth & Technology Officer
It takes five to seven touchpoints with the American Girl brand before a customer makes a purchase. That’s why having rich virtual content is worth investing in…it adds another interactive element to our brand.
Debbie Haag, Vice President of Marketing
People are looking for more than just products on a shelf. They want to learn about our brand’s story, the narrative. That’s what we’ve built with Obsess.
Giovanni Zaccariello, SVP of Global Visual Experience
INTEGRATIONS
We integrate with nearly every e-commerce platform on the market, and can include key tools from your marketing stack within our immersive experiences—from virtual try-on to CRM.
FEATURES FOR HOTEL AND HOSPITALITY BRANDS
Service and Merchandise Integrations
Integrate your scheduling software to empower your guests to book a variety of services at your accommodations, before and during their trip.
Virtual Concierge
Enable your guests to access a virtual concierge service that provides personalized assistance for booking accommodations, reservations or other offerings before and during their stay.
Interactive Customization
Empower your guests to curate a personal experience suitable to their needs and preferences for their trip; guests are able to customize various aspects of their itinerary and accommodations.
Custom Gamification
Reinforce branding and promote services through custom gamification flows that increase conversions and bookings.
Branded Merchandise
Guests are invited to explore and purchase branded merchandise through a virtual store, where they can peruse the hotel’s exclusive branded and co-branded items in an immersive way.
Service and Merchandise Integrations
Integrate your scheduling software to empower your guests to book a variety of services at your accommodations, before and during their trip.
Branded Merchandise
Guests are invited to explore and purchase branded merchandise through a virtual store, where they can peruse the hotel’s exclusive branded and co-branded items in an immersive way.
Interactive Customization
Empower your guests to curate a personal experience suitable to their needs and preferences for their trip; guests are able to customize various aspects of their itinerary and accommodations.
Virtual Concierge
Enable your guests to access a virtual concierge service that provides personalized assistance for booking accommodations, reservations or other offerings before and during their stay.
Custom Gamification
Reinforce branding and promote services through custom gamification flows that increase conversions and bookings.
Virtual Stores for the Hotel and Hospitality Industry
Learn more about how Obsess-powered virtual experiences enable brands in the hotel and hospitality industry to provide their guests with a seamless and interactive booking process.
CASE STUDIES
OBSESSED? LET’S TALK.
Obsess is the leading experiential e-commerce platform enabling brands and retailers to serve immersive and highly interactive 3D virtual experiences that drive conversion, customer engagement, and brand loyalty amongst a new generation of gaming-fluent consumers. Obsess uses its proprietary virtual shopping platform and VR/AR technology to enable brands and retailers to set up 3D 360 digital storefronts on their websites.
Solutions
Industries
Resources
Company
© 2024 Obsess, Inc. all rights reserved.
Solutions
Company
Resources
Obsess is the leading experiential e-commerce platform enabling brands and retailers to serve immersive and highly interactive 3D virtual experiences that drive conversion, customer engagement, and brand loyalty amongst a new generation of gaming-fluent consumers. Obsess uses its proprietary virtual shopping platform and VR/AR technology to enable brands and retailers to set up 3D 360 digital storefronts on their websites.
© 2024 Obsess, Inc. all rights reserved.